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Terms & Conditions

Terms and Conditions of Use for Stella On Fire LLC

LAST UPDATED ON 2-6-2023

NOTICE

These Terms and Conditions of Use are legally binding. It is your responsibility to read these Terms and Conditions of Use carefully prior to purchasing, using, or gaining access to any of our products, including, but not limited to online courses, eBooks, and subscription services.

GENERAL PROVISIONS

This website is owned and operated by Stella On Fire LLC, a Florida-based company. Our principal business address is 13506 Summerport Village Parkway, Suite 256, Windermere, Florida 34786.

You must be at least sixteen years old to use our website. Use of this website is at your own risk. We host our site on a reputable platform and make reasonable efforts to maintain and host the site. However, we make no explicit representations or warranties as to the safety or your individual use of the website. The Terms and Conditions contained on this page are subject to change at any time.

TERMS OF THIS COURSE OR PRODUCT PURCHASER AGREEMENT

All programs, products, and services are owned and provided by Stella On Fire LLC (“Company” or “we” or “us” or “our”). The term “You” or “Your” refers to any user or purchaser of said program(s), product(s) or service(s) (the “Offering”). These Terms and Conditions of Use govern and define how You are allowed to use and access Company’s Offering. We reserve the right to update and change these Terms and Conditions of Use at any time, and will update them accordingly with the ‘date last updated’ at the top of this page.

You are legally bound to these Terms and Conditions of Use, whether or not you have read them. If You do not agree with any of our Terms and Conditions of Use, please email us at [email protected] and we will make reasonable efforts to remove your name, email and access to our Offering and website(s).

YOUR PRODUCT OR COURSE USE AND CONSENT

When you purchased our Offering, you were given a reasonable notice that these Terms and Conditions of Use existed. By moving forward with your purchase of the Offering and further access of the Offering, you implicitly agreed and continue to agree to abide by these Terms and Conditions of Use as well as any disclaimers and privacy disclosures contained in these Terms and Conditions of Use.

You agree you are at least 18 years old or of age in your applicable jurisdiction to access the Offering. Access of our Offering and related materials by a minor is a violation of use, and we reserve the right to terminate your access if such an issue is discovered.

INTELLECTUAL PROPERTY NOTICE

All images, text, designs, graphics, trademarks and service marks are owned by and property of Stella On Fire LLC, or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including asking for financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.

You may NOT use our intellectual property in any way, which includes republishing any text, image, design, or other property on another website, or posting a quote or image from our site to any third party website, including social media. We have spent lots of time and money building the intellectual property located on this site, and in order to maintain its integrity, we cannot allow any third party use.

ONLINE INTELLECTUAL PROPERTY

Limited License. Any and all materials, paid or free, that You access on this or any related domains that contain our Offering are under the sole ownership or licensed use of Stella On Fire LLC.

We own our page layout and design, overall look and appearance, individual graphics, icons, videos, logos, taglines, and trademarks (common law or federally registered). You are not allowed to reproduce any part of our website(s), program(s), product(s), service materials or related communications.

You are only receiving a limited, non-transferable, non-exclusive, revocable license for non-commercial use only in order to access any content or materials in the Offering you have paid for or opted to receive. If you exceed the scope of this license, as determined by a legal authority such as a court of law or the Trademark Trials and Appeals Board, you have committed infringement in a manner that materially harms us, and we have the right to seek damages and/or an injunction to remedy the situation until we are made whole.

You may:

– Access the Offering for Your personal use (if additional members of Your team need to access the Offering, You must purchase additional Offerings at one per each team member)

– Download and/or print any Offering materials for your personal use in your business (if additional members of Your team need to download and/or print any materials from the Offering, You must purchase additional Offerings at one per each team member)

– Use our trademarks and copyrighted materials with our consent and proper credit and marking, namely, citing ©Stella On Fire as the source of the materials and marking any federally registered trademarks with ® or common law trademarks with ™.

You may not:

– Re-sell or trade Your access to the Offering

– Share the Offering with anyone else who has not yet purchased it or opted in to receive it

– Reprint or republish any of the Offering, in part or in whole

– Distribute any of the materials contained in the Offering or related materials and/or communications as your own, otherwise known as stealing

– Reproduce and tweak any part or whole of the Offering for distribution as your own work

– Claim ownership or use over any of Our intellectual property without Our prior consent, which includes (but is not limited to): copyrights such as course materials, worksheets, workbooks, lessons, videos and more; trademarks such as names, logos, taglines or other unique source identifiers; or trade dress including the look and feel of the Offering (and its related communications and materials)

– Use our Offering or any related materials and/or communications in an unlawful way or for any illegal or unlawful purpose(s)

REQUEST FOR PERMISSION TO USE CONTENT

If you wish to use, publish or access any of our content, Offering(s) or related materials, You must do so by requesting permission prior to commencing use of the same by email Us at [email protected]

CIVIL AND CRIMINAL PENALTIES

Even though our Offering is not necessarily something you can physically hold in your hand and walk away with, it is nevertheless considered theft to steal, infringe, or otherwise violate these Terms and Conditions of Use. We reserve the right to prosecute infringers in any jurisdiction to the fullest extent permitted by criminal or civil statute. You expressly consent to personal jurisdiction in Florida by opting into or purchasing any Offering or accessing its related communications and/or materials.

YOUR MATERIALS AND CONTRIBUTIONS

By submitting a comment, photo, video or other material(s) onto any website or platform owned or maintained by Us, including but not limited to third party access sites, such as Our Facebook group(s) or online software platforms that we use to distribute Our Offering and related materials, you agree that we have a non-revocable, commercial license to re-publish your submission in whole or in part unless you explicitly state that We may not do so with said submission. By accessing Our Offering or related materials, you waive your right to privacy, and We reserve the right to disclose your participation in the same. Model Release. You must own the copyright to any image(s) You use by default or voluntarily on our platforms or in our Offering or related materials. You grant Us a commercial license to any image(s) you submit to Us by default, such as a Facebook profile photo or other profile image you voluntarily provide in accessing the Offering, or voluntarily upon Our request. Such a default or voluntary release of Your image and likeness may be used for any reasonable future business use.

MODEL RELEASE

You must own the copyright to any image(s) You use by default or voluntarily on our platforms or in our Offering or related materials. You grant Us a commercial license to any image(s) you submit to Us by default, such as a Facebook profile photo or other profile image you voluntarily provide in accessing the Offering, or voluntarily upon Our request. Such a default or voluntary release of Your image and likeness may be used for any reasonable future business use.

NOTIFICATION OF USE

We are not obligated to notify You or anyone in photographs of Our publication or other use of any image or images you submit by default or voluntarily.

SECURITY AND ASSUMPTION OF RISK

SECURITY

It is Your responsibility to secure your username and password from theft or any other means of unauthorized use that would violate these Terms and Conditions of Use. We do not store any whole credit card numbers or payment information; instead, these are processed through third party processors such as Stripe and Paypal. By using these payment processors to gain access to the offering, you indemnify us and instead assume any and all risk or liability for the security of the payment details, and you agree to be bound by the applicable terms and conditions of use of the third party payment processor.

CONFIDENTIALITY

You have no right to confidentiality unless otherwise explicitly stated, such as in a subsequent client agreement, or otherwise implicitly agreed upon as mandated by law or fiduciary duty.

ASSUMPTION OF RISK

By accessing our offering and/or related materials, whether paid or unpaid, you assume all the risk of your access and any subsequent actions you choose to take as a result of the influence, information, or educational materials provided to you.

YOUR COMMUNICATIONS

Any communications made through our “contact,” “blog, blog comments,” “newsletter sign up,” or other related pages, or directly to our phones, mailing addresses, or email addresses, are not held privileged or confidential and are subject to viewing and distribution by third parties. We own any and all communications displayed on our website, servers, comments, emails, or other media as allowed by United States law and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how we store and use your communications or any data provided by you in those communications, please refer to our Privacy Policy on this page.

We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate.

DISCLAIMERS

Our website and related materials are provided for educational and informational use only. You agree to indemnify and hold harmless our website and company for any direct or indirect loss or conduct incurred as a result of your use of our website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

While we may reference certain results, outcomes or situations on this website, you understand and acknowledge that we make no guarantee as to the accuracy of third party statements contained herein or the likelihood of success for you as a result of these statements or any other statements anywhere on this website. If you have medical, legal or financial questions, you should consult a medical professional, lawyer or CPA and/or CFP respectively. We expressly disclaim any and all responsibility for any actions or omissions you choose to make as a result of using this website, related materials, products, courses or the materials contained herein.

This website is updated on a regular basis and while we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete or up to date. You expressly acknowledge and understand that any information or knowledge you gain as a result of using this website is used at your own risk. If you should see any errors or omissions and would like to let us know, please email us at [email protected]

EARNINGS DISCLAIMER

You agree that You understand individual outcomes will vary. Case studies or testimonials are not indicative of typical results. Each individual approaches our Offering(s) with different backgrounds, disposable income levels, motivation and other factors that are outside of Our control. Therefore, we cannot guarantee Your success merely upon access or purchase of our Offering(s) or related material(s).

GENERAL DISCLAIMER

To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with our Offering(s), including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. We are not medical, legal, financial or other professionals, or if We are, during the course of this Offering and related material(s), We are not offering our professional services and you expressly agree we are not acting in any professional capacity, including medical, legal, financial or otherwise during the course of this Offering. This Offering is for educational and entertainment purposes only. None of the Offering or its related material(s) should be construed as medical, legal, financial advice.

THIRD PARTY DISCLAIMER

You acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any other participant or user, including you.

WARRANTIES DISCLAIMER

We make no warranties as to our programs, products, services, or program materials. You agree that programs, products, services, or program materials are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. we do not warrant that the programs, products, services, or program materials will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of the website, content are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of our program, product or services materials or on third-party websites in terms of their correctness, accuracy, timeliness, reliability or otherwise.

TECHNOLOGY DISCLAIMER

We make reasonable efforts to provide You with modern, reliable technology, software and platforms from which to access our Offering(s) and related material(s). However, in the event of a technological failure, You accept and acknowledge our lack of responsibility for said failure, and while we will make reasonable efforts to support you, some technological issues are far outside our control and will require you to access support from a third party provider, such as Paid Membership Pro.

ERRORS AND OMISSIONS

We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information in our Offering(s). We are not liable for any inaccuracies, errors or reliance on personal opinions contained in our Offering(s) or related material(s).

INDEMNIFICATION, LIMITATION OF LIABILITY AND RELEASE OF CLAIMS

INDEMNIFICATION

You agree at all times to indemnify and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to our Offering(s) .

LIMITATION OF LIABILITY

We will not be held responsible or liable in any way for the information, products or materials that you request or receive through or in relation to our Offering(s). We do not assume liability for any third party conduct, accidents, delays, harm or other detrimental or negative outcomes as a result of Your access of our Offering(s) and related material(s).

AFFILIATES

This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of your purchase through one of these links. We will use reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer located in these Terms & Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.

TERMINATION

If at any time we feel you have violated these Terms and Conditions, then we shall immediately terminate your use of our website and any related communications as we deem appropriate. It is within our sole discretion to allow any user’s access of our website, and we may revoke this access at any time without notice, and if necessary, block your IP address from further visits to our site(s).

FINANCIAL CONSIDERATIONS

REFUNDS

We take your investment seriously, and we’d appreciate if you took our investment of time and resources into your success seriously too.

We are happy to work with each customer until they are fully satisfied. We allow returns for refunds if you email us within 14 days or less of purchase. If you have already downloaded and of the course material and had access to participation in any giveaways during that 14 day period, a refund will be denied.

CHARGEBACKS

You agree to make every attempt to file a refund prior to attempting a chargeback with your financial institution. In the event of a chargeback attempt, You expressly agree to forfeit any and all of Our bonuses or other materials afforded to you in exchange for your original purchase of our Offering. We reserve the right to present proof of Your access and these Terms and Conditions of Use to the financial institution investigating the dispute.

RECURRING PAYMENTS

If you have signed up for a payment plan, You hereby authorize our continued access to your financial information stored by our third party financial processing company referenced in this Agreement until your payment plan is complete, as set forth in Your acceptance of the purchase terms upon checkout.

REVOCATION OF ACCESS

You have the unilateral right to terminate your use and access to any of Our Offering(s). Please send an email to [email protected] to initiate this process.

DISPUTE RESOLUTION

If You and our Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then You explicitly agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing a civil cause of action.

NON-DISPARAGEMENT

If you are found to be slandering, libeling or otherwise disparaging our Company, Offering(s) or related materials at our discretion, You will be immediately removed from the Offering(s) and any related communications. We reserve the right to file a civil claim of action against You for any such damaging actions You take that materially harm our Company.

ENTIRE AGREEMENT

Before you register with our website or make any purchases therefrom, you will be asked to consent to our Privacy Policy.  If you have consented, or once you do consent, the terms of the Privacy Policy together with these Terms and Conditions, the information contained herein constitutes the entire agreement between site users and our company relating to the use of this website.

SEVERABILITY

If any part of these Terms and Conditions or our Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

LAW AND JURISDICTION

These Terms, Conditions and Privacy Policy are governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of Florida, United States.

CONSENT

By using our website, you hereby consent to our Terms and Conditions of Use.

If you require any more information or have any questions about our Terms and Conditions of website use, or our Privacy Policy, please feel free to contact us by email at [email protected]

ALL RIGHTS RESERVED

All rights not expressly granted in these Terms and Conditions of Use or any express written here, are reserved by Company.

CONTACT

If you have any questions about any of these Terms of Use, please contact us at [email protected]. Thank you.

 

privacy policy

Privacy Policy

We at Stella On Fire LLC respect your privacy. This Privacy Policy is meant to explain how we collect, use, share, and protect the personal information you give us when you visit our website, buy our products or services, or interact with us on social media, as well as your rights to the information we collect.

Please read this privacy policy carefully. We will alert you to any changes to this policy by changing the “last updated” date at the top of this policy. Any changes to the policy go into effect as soon as they are posted on our website. By continuing to use and access our site(s), you agree that you do not require specific notice of any Policy changes. We encourage you to review this privacy policy periodically when you use our website for any purpose or engage with us on social media. By continuing to use our website after the revised privacy policy is posted, you are deemed to have accepted any changes to the revised privacy policy.

INFORMATION THAT WE COLLECT

When you visit our website, make a purchase, or talk to us on social media, we get a lot of information from you. By accepting this privacy policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third party processors as needed for our legitimate business interests. The information we collect may include:

Personal Data: Personal Data is information that can be used to specifically identify you, including your name, shipping address, email address, telephone number, or demographic information like your age, gender, or hometown. You consent to giving us this information by providing it voluntarily on our website or any mobile application. You provide some of this information when you register with or make purchases from our website. You can also give us this information by doing different things on our site, such as responding to blogs, asking us questions, or taking part in group training. Your decision to disclose this data is entirely voluntary. You don’t have to give us this information, but if you don’t, you might not be able to use some of our website’s features or make purchases.

Derivative Data: Derivative data is information that our servers automatically collect about you when you access our website, such as your IP address, browser type, the dates and times that you access our website, and the specific pages you view. If you are using a mobile application, our servers may collect information about your device name and type, your phone number, your country of origin, and other interactions with our application.

Financial Data: Financial data is data that is related to your payment method, such as credit card or bank transfer details. We collect financial data in order to allow you to purchase, order, return, or exchange products or services from our website and any related mobile apps. We store limited financial data. Most of your financial information is sent to Stripe and PayPal, which are our payment processors. You should read the privacy policies of these processors to find out how they use, share, and protect your financial information. 

Social networking data: We may access personal information from social networking sites and apps, such as Facebook, TikTok, Instagram, Linkedin, Twitter, Snapchat, or other social networking sites or apps not listed here. This information may include your name, your social network username, your location, your email address, your age, your gender, your profile picture, and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.

Mobile Device Data: If you use our website via a mobile device or app, we may collect information about your mobile device, including its device ID, model and manufacturer, and location information.

Other information: Sometimes, if you want to enter a contest or giveaway or take part in a survey, you may need to give us more information. You will be asked for this information, and it will be clear that you are giving it in exchange for a chance to win or enter a contest.

How We Use Your Information

Your information allows us to offer you certain products and services, including the use of our website, to fulfill our obligations to you, to customize your interaction with our company and our website, and to allow us to suggest other products and services we think might interest you. We generally store your data and transmit it to a third party for processing. But if we do anything with your data, it’s because it’s in our legitimate business interests to do so, like giving you the chance to buy our goods or services and use our website or mobile app.

Specifically, we may use the information and data described above to:

  1. Create and administer your account; and
  2. Deliver any products or services purchased by you to you; and
  3. Correspond with you; and
  4. Process payments or refunds; and
  5. Contact you about new offerings that we think you will be interested in; and
  6. Interact with you via social media; and
  7. Send you a newsletter or other updates about our company or website; and
  8. Deliver targeted advertising; and
  9. Request feedback from you; and
  10. Notify you of updates to our product and service offerings; and
  11. Resolve disputes and troubleshoot any problems; and
  12. Administer contests or giveaways; and
  13. Generate a profile that is personalized to you, so that future interactions with our website will be more personal; and
  14. Compile anonymous statistical data for our own use or for a third party’s use; and
  15. Assist law enforcement as necessary; and
  16. Prevent fraudulent activity on our website; and
  17. Analyze trends to improve our website and offerings.

WHY WE DISCLOSE YOUR INFORMATION

We may share your information with third parties in certain situations.   In particular, we may share your data with third-party processors as needed to serve our legitimate business interests. These include managing our website, managing your account, entering into contracts with you, communicating with you, taking orders for goods or services, delivering our goods and services, finding trends, keeping our company and website safe, and marketing more goods and services to you. The legal basis for our disclosure of your data is both your consent to this privacy policy and our own right to protect and promote our legitimate business interests.

The following are specific reasons why we may share your information:

Third Party Processing: We may disclose your information to third parties who assist us with various tasks, including payment processing, web hosting services, ad placement services, email delivery, and customer service. We may not always disclose these third-party processors if not required by law.

By law: We may have to share your information if the law says so or if we need to respond to legal process, such as a subpoena, or if it’s needed to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and avoid credit risks.

To Protect Our Company: We may use your information to protect our company, including to  investigate and remedy any violations of our rights or policies. We may also disclose your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or exercise or defend against legal claims.

Advertisers: We may use third-party advertising companies to run and manage our ads and to produce ads that appear when you visit our website or mobile app. These companies may use information about your visit to our website and other websites that are contained in web cookies (as described below) to offer you personalized advertisements about goods and services that might interest you. We cannot control the activities of other advertisers or web sites. You should consult their respective privacy policies for more detailed information on these third-party advertisers’ practices, as well as instructions on how to opt-out of certain practices.

Other Third Parties: We may share information with advertisers, our investors, or other third parties for the purpose of conducting general business analysis. If we do so, we will make reasonable efforts to inform you if required by law.

Sale or Bankruptcy: In the event that our company is sold, goes out of business, or enters bankruptcy, your information may be an asset that is transferred to a third party successor.  Such a successor is not bound by our privacy policy and may have its own. You will be notified in the event our company is sold, goes out of business, or enters bankruptcy.

Interacting with other people: If you talk to other people on our website or mobile app, like in a group chat or online course, other users may be able to see some of your information, like your name, profile picture, and history of how you’ve used our website, like comments or posts you’ve made in the past.

When you post something online, other people may be able to see it, and we may share your comments outside of the website.

External Links: Our website may include hyperlinks to other websites not controlled by us. We suggest you exercise caution when clicking on a hyperlink. We take reasonable care when we put a link on our website, but we don’t regularly check the websites of these third parties, so we’re not responsible for any damage or problems you might have as a result of clicking on these links. We are not bound by the privacy policies of any third-party website that you access through a hyperlink, and they are not bound by ours. Before you interact with or buy from these third-party sites, we recommend that you read their policies. They may collect different information and use different methods than we do.

We may also share your personal information if we need to do so to meet a legal requirement or to protect your interests, the vital interests of others, or our business.

INTELLECTUAL PROPERTY NOTICE

Stella On Fire LLC, or the “credited” party, is the owner of all images, text, designs, graphics, trademarks, and service marks on this site. It is against federal law to use any of our intellectual property, in whole or in part. It is also against the law to change anything on this site. If we choose to, we can go after you for damages and/or get a court order telling you to stop using our intellectual property right away.

You can’t use our intellectual property in any way. This includes republishing any text, image, design, or other property on another website or posting a quote or image from our site to any third-party website, including social media. We have spent lots of time and money building the intellectual property located on this site, and in order to maintain its integrity, we cannot allow any third-party use.

TRACKING TECHNOLOGIES

Cookies, Log Files, and Web Beacons: Like many other Web sites, we make use of log files. These files just keep track of who visits the site, which is normal for hosting services and a part of their analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring and exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track users’ movements around the site, and gather demographic information. IP addresses and other information like this are not linked to information that can be used to find out who someone is.

We also use “cookies”—small text files sent to us by your computer—and “web beacons” to store certain information. We may use cookies to make sure you are who you say you are, to see if you are logged in to our website, to make it more personal, to keep you safe, to show you ads that are relevant to you, or to figure out how well our website and services are doing. For example, cookies allow us to recommend blog posts to you based on what you have read on our site in the past. We use cookies that are not specific to your account but unique enough to allow us to analyze general trends and usage and to customize your interaction with our website.

Most browsers are set to accept cookies by default. When you visit our website for the first time, you will also be asked to “consent to cookies.” If you wish to disable cookies, you may do so through your individual browser options. However, this may affect your ability to use or make purchases from our website. The websites of different web browsers have more information about how to manage cookies with those browsers. By continuing to use our website without disabling cookies on your browser, you consent to our use of cookies in accordance with the terms of this policy.

In addition, we may use third-party software to post advertisements on our website or mobile app, oversee marketing or email campaigns, or manage other company initiatives. Cookies or other tracking technology may be used by these third-party softwares. We have no control over these third parties or their use of cookies. For more information on opting out of interest-based ads, visit the Network Advertising Initiative opt-out tool or the Digital Advertising Alliance opt-out tool.

WEBSITE ANALYTICS

We may partner with third-party analytic companies, including Google Analytics. The analytic companies may also use cookies or other tracking technologies to analyze visitors’ use of our website or mobile app to determine the popularity of the content and better understand online activity. We do not transfer personal information to these third-party vendors. However, in order to access our website, you must consent to the collection and use of your information by these third-party analytics companies. You should review their privacy policy and contact them directly if you have questions. If you do not want any information to be collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool

PROCESSING YOUR INFORMATION

For the most part, we do not process your information in-house but rather give it to third-party processors for processing. For example, when PayPal takes your payment information, they are a third-party processor. They process your payment and remit the funds to us. So in many instances, it will be necessary for us to transmit your information to a third-party processor, as we do not have the capability to perform these functions. More detail on third-party processing is detailed below.

However, we may, from time to time, process your data internally. The legal basis for this processing is both your consent to the processing and our need to conduct our legitimate business interests. Our purposes in processing this information, if we do, are to administer, maintain, and improve our website and offerings; to enter into contracts with you and fulfill the terms of those contracts; to keep records of our transactions and interactions; to be able to provide you with goods and services; to comply with our legal obligations; to obtain professional advice; and to protect the rights and interests of our company, our customers (including you), and any third parties. We may process the following data:

  1. Data associated with your account, such as your name, address, email address and payment information
  2. Data about your usage of our website, such as your IP address, geographical information, and how long you accessed our website and what you viewed.
  3. Data related to your public social media profile, such as your name, address, profile picture, interests and hobbies, or employment details.
  4. Data that you provide us in the course of using our services.
  5. Data that you post on our website, such as comments or responses to blogs.
  6. Data that you submit to us when you make an inquiry regarding our website or offerings.
  7. Data related to your transactions with us, including your purchase of our goods or services. This information may include contact details and payment information.
  8. Data that you provide to us when you subscribe to our emails or newsletters, including your email address and contact information.
  9. Data that you submit to us via correspondence, such as when you email us with questions.
  10. Any other data identified in this policy, for the purpose of complying with our legal obligations, or to protect the vital interests of you or any other natural person.

INTERNATIONAL DATA

Our website is hosted by servers located in the U.S. So, if you live in the European Union, some of your information will be sent to those servers in other countries. Transfers will be protected by appropriate safeguards, namely the EU-US Privacy Shield. 

DATA RETENTION

We retain personal data as long as it is needed to conduct our legitimate business purposes or comply with our legal obligations, or until you ask us to delete your data. For example, we will keep some of your personal information forever so that we can keep your account running, unless and until you ask us to delete your account. We won’t keep data longer than we need to for a specific purpose, like helping law enforcement or looking at trends. Any personal data that is no longer needed by us for any of the purposes listed above will be permanently deleted.

You may request that we delete your data at any time. However, note that we cannot control the retention policies of third parties. If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, you will need to contact those third parties directly.  You can ask us for a list of all the third parties we’ve shared your information with.

SECURITY OF YOUR INFORMATION

We take all reasonable steps to protect your personal data and keep your information secure.  We use recognized online payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. But no security measure is foolproof, and no way to send data can be sure that it won’t be intercepted or used in a bad way. We cannot guarantee the complete security of any information you transmit to us.

By agreeing to this privacy statement, you acknowledge that your personal information may be accessible around the world via the internet. We cannot prevent the use or misuse of your data by other parties.

We will promptly notify you of any known breach of our security systems or your data that might expose you to serious risk.

CHILDREN

This website or mobile app is not designed for use by children under the age of 16, and we do not knowingly solicit personal data from anyone under the age of 16. If you are under 16, you can’t use our website or the products or services that go with it. If you become aware that we have collected data on anyone under the age of 16, please contact us so that we may delete that data.

YOUR RIGHTS

You have certain rights with respect to your personal data, as outlined below. Note that we may charge you a reasonable fee for actions that you ask us to take with respect to your data.  In addition, we reserve the right to request that you provide us with evidence of your identity before we take any action with respect to the exercise of your data rights. Further, your rights may be restricted or nullified to the extent they conflict with our compelling business interests, the public interest, or the law.

Update Account Information:  You have the right to update or change any information you have provided to us.  To update or delete your information, please contact us at [email protected]

Confirm Personal Data and Its Use: You have the right to request that we confirm what data we hold about you, and for what purposes.  You also have the right to confirmation of whether we process your data or deliver your data to third party processors, and for what purposes. We will supply you with copies of your personal data unless doing so would affect the rights and freedoms of others.

Change Consent: You have the right to change your consent to our use of your information.  In such cases, we may require you to delete your account with us, as described above, and you may not have full access to our website.

Request a Copy of Data:  You have the right to request a digital copy of the data that we hold about you.  Your first request for a copy of your personal data will be provided free of charge; subsequent requests will incur a reasonable fee.

Transfer Your Data: You have the right to request that we gather and transfer your data to another controller, in a commonly used and machine readable format, unless doing so would cause us an undue burden.

Delete All Data:  You have the right to request that we delete all data that we hold about you, and we must delete such data without undue delay.  There are exceptions to this right, such as when keeping your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims.  Such a request may result in a termination of your account with us and you may have limited or no use of our website.

Emails And Communications:  You may opt out of receiving future email correspondence from us by checking the appropriate box when you register for the account or make a purchase.  You may change your communication settings by contacting us at [email protected]

Marketing Communications:  You may opt out of receiving any third party marketing communications or having your personal information used for marketing purposes. You may do this by contacting us at [email protected]

Processing: You may, in some circumstances, restrict the processing of your data, such as when you contest the accuracy of your data or when you have objected to processing, pending the verification of that objection. When processing has been restricted, we will continue to store your data but will not pass it on to third party processors without your consent, or as necessary to comply with legal obligations or protect your rights or those of others or our company.  In addition, you may opt out of any processing of your data altogether. Note however that doing so may result in the termination of your account and loss of access to our website.

Complaints: You have the right to complain to a supervising authority if you believe we are misusing your data or have violated any of your rights under this Privacy Policy or applicable law.

CALIFORNIA PRIVACY RIGHTS

The State of California has established its own unique regulations that apply to California residents.  If you reside in California, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third party marketers, and the names and addresses of each third party to whom we disclose your data.  If you are a California resident and would like to make such a request, please use the contact information listed below.

If you are a California resident and under the age of 18, you  have the right to request that we remove any data that you publicly post on our website. To request removal of your data, please use the contact information listed below. Note that while we will remove your data that is publicly posted on our website, we may not be able to completely remove that data from our systems.

NEWSLETTER PRIVACY

We offer the opportunity for you to volunteer certain information to us that is used for email and marketing purposes. This information includes, but is not limited to, your name and email. You will have an opportunity to unsubscribe from any future communications via email, but we reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting our business, such as through Facebook ads or Google Pay Per Click marketing campaigns. We do not ever sell your information to third parties.

SEVERABILITY

If any part of these Terms, Conditions and Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

ENTIRE AGREEMENT

The information contained herein constitutes the entire agreement between site users and our company relating to the use of this website.

LAW AND JURISDICTION

These Terms, Conditions and Privacy Policy are governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of Florida, United States.

 

Return policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

We will happily refund or replace damaged or defective products. For assistance with a damaged or defective product please send us an email with photos to [email protected] to get the process started. If you are interested in returning one of our products, you have 30 days after the day of purchase to return your unused product to us. For all other issues, we got you. Let us know how we can help you.

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