We love to here from our customers and your feedback is always welcome. We are here to help you with anything you need. Feel free to get in touch Monday to Friday from 9:00 am to 5:00 pm, Eastern time. We’ll get back to you within 24 hours.
For general inquiries and questions about our products please email:
Hello@stellaonfire.com
For order support requests and order tracking questions please email: Stella@stellaonfire.com
14422 Shoreside Way 110-280 Winter Garden Florida 34787
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
We will happily refund or replace damaged or defective products. For assistance with a damaged or defective product please send us an email with photos to hello@stellaonfire.com to get the process started. If you are interested in returning one of our products, you have 30 days after the day of purchase to return your unused product to us. For all other issues, we got you. Let us know how we can help you.
